Privacy Policy

1. Introduction

Intense Digital ("we," "us," or "our") operates Advetter, the ARCON Vetting Assistant (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We are committed to protecting your privacy and handling your data responsibly. Please read this Privacy Policy carefully. By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using the Service:

• Account Information: Email address, password, full name, company name, and user type (agency, brand, or freelancer)
• Campaign Information: Campaign names and submission details
• Uploaded Content: Advertising creatives (images, videos, PDFs) and supporting documents (model IDs, brand authorizations, payment receipts)
• Communications: Messages you send to us for support or inquiries

2.2 Automatically Collected Information

When you access the Service, we may automatically collect:

• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, features used, time spent on the Service
• Log Data: IP address, access times, referring URLs
• Cookies: Session cookies for authentication and preferences

3. Google Account Integration (Gmail)

If you choose to connect your Gmail account, Advetter requests limited access to your Google account through Google's OAuth consent process. This section explains exactly what we access, how we use it, and how you can revoke it.

3.1 Data We Access

• Your Google account email address, to identify which account is connected.
• Permission to send email from your Gmail account on your behalf.
• Read access to the specific email thread created when you send a vetting pack through Advetter, so we can display the ARCON reply within the app.

We do not access, scan, or read any other messages in your mailbox.

3.2 How We Use This Data

Gmail access is used exclusively to: (a) send your vetting pack and supporting documents to ARCON when you click "Send via Gmail", and (b) retrieve and display any reply to that email thread inside your Advetter dashboard, so you can track ARCON's response without leaving the Service.

3.3 Data Transfer

We do not sell, rent, or share your Gmail data with third parties, data brokers, or advertisers, and we do not use it for advertising purposes. The only outside party that receives message content is the recipient you address the email to (ARCON) as part of the send action you initiate.

3.4 Data Protection

OAuth tokens are stored encrypted, scoped to your account, transmitted only over TLS, and used solely by Advetter's backend to make the Gmail API calls described above.

3.5 Data Retention and Deletion

Gmail access tokens are retained until you click "Disconnect" under Settings → Integrations, which immediately revokes and deletes the stored tokens, or until you delete your Advetter account (see Section 6, Data Retention). You can also revoke Advetter's access at any time from your Google Account at myaccount.google.com/permissions.

3.6 Limited Use Disclosure

Advetter's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Gmail data is never used to develop, improve, or train artificial intelligence or machine learning models.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain the Service
• To process and analyze your advertising creatives
• To generate compliance checklists and recommendations
• To create and manage your account
• To store and organize your submissions and documents
• To communicate with you about the Service
• To respond to your inquiries and support requests
• To improve and optimize the Service
• To detect and prevent fraud or unauthorized access
• To comply with legal obligations

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit using TLS/SSL
• Encryption of sensitive data at rest
• Secure password hashing
• Access controls and authentication
• Regular security assessments and updates

Your data is stored on secure servers provided by our hosting partners. While we strive to protect your information, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide the Service to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal purposes.

7. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who help us operate the Service (hosting, analytics, support)
• Legal Requirements: When required by law, court order, or government request
• Protection of Rights: To protect the rights, property, or safety of Intense Digital, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session and authentication status
• Remember your preferences
• Analyze usage patterns and improve the Service
• Ensure security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Service.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request your data in a structured, machine-readable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at hello@intense.ng. We will respond to your request within 30 days.

10. Third-Party Services

The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with your information.

11. Children's Privacy

The Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

12. International Data Transfers

Your information may be transferred to and processed in countries other than Nigeria. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

15. Data Protection Officer

For data protection inquiries or to exercise your rights, you may also contact our Data Protection Officer at dpo@intense.ng.